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Jiangsu Palatus Latex Products Co., Ltd
 

Suzhou Fuyuan Sponge Factory was established in 2004. Jiangsu Palatus Latex Products Co., Ltd. was established in 2018.

 

The company is located at No. 20 Zhanggong Road, Qutang West Industrial Zone, Hai'an, Nantong City, Jiangsu Province. Covering an area of 30 mu, the facility features a factory building spanning 12,000 square meters and currently employs 25 staff members, specializing in the production of various sponge products.

 

Our Product

Furniture Foam, Flame-retardant Foam, Reticulated Foam, Memory Foam, Lingerie Foam

Production Equipment

Sponge Production Line Equipment, CNC Irregular Shape Processing Equipment, Sponge Horizontal Cutting Machines, Sponge Vertical Cutting Machines

Production Market

Jiangsu, Zhejiang, Shanghai, Lianyungang, and other regions-annual output value: 20 million.

 

Product Application

 

 

Upholstered Furniture Filling

Sofa cushions, backrests, throw pillows, mattresses, tatami mats, etc.

 

Electronics Packaging

Protective cushioning liners for fragile items such as mobile phones, computers, and home appliances, preventing damage from bumps and impacts during transit.

 

Precision Instrument Packaging

Shock-absorbing packaging for instruments, meters, and medical devices, preventing vibrations from compromising accuracy.

 

Architectural Soundproofing

Sound-insulating foam layers for walls, ceilings, and floors, reducing the transmission of indoor and outdoor noise.

 

Filtration Materials

Foam filter elements for air purifiers and water filters (removing impurities and particulate matter); filtration sponges for robotic vacuums and floor scrubbers.

 

Sports Equipment

Yoga mats, inner padding for boxing gloves, and cushioning foam for protective gear (such as knee pads and wrist guards).

 

Our Service

 

 

Pre-sales Service: Precise Alignment, Solution-First Approach

In-depth Needs Analysis

Dedicated one-on-one specialist support to clarify application scenarios (e.g., home goods, medical, automotive), key parameters (density, resilience, flame retardancy/anti-static properties, etc.), dimensions, environmental standards, and budget, culminating in a comprehensive requirements checklist.

Technical Consultation & Solution Design

Expert recommendations on material selection-such as high-density cushioning foam for packaging or sterile, biodegradable foam for medical applications-along with customized solution designs covering structural specifications, manufacturing processes, and cost estimates.

Free Sampling & Testing

Support for custom orders based on provided physical samples or technical drawings; standard samples delivered within 3–5 days, with specialized process samples completed within 10 days. Provision of third-party testing data (e.g., SGS, ITS) to assist clients in verifying product performance.

Transparent Pricing & Delivery Commitments

Tiered pricing based on order volume, with clear breakdowns of taxes, logistics fees, and other costs. Standard products are delivered within 72 hours, while customized products are delivered within 10–15 business days following sample approval.

 

 

In-sales Service: Transparency, Control, and Efficient Delivery

 

Our in-sales service centers on production fulfillment, quality control, and logistics coordination to ensure the smooth and successful execution of every order.

 

Order & Progress Management

Contracts are signed to clearly define technical standards, acceptance criteria, and liability for breach of contract. A detailed production ledger is maintained to provide real-time progress updates, with proactive notifications sent to the client at key milestones (e.g., raw material arrival, foaming, cutting, and quality inspection).

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Comprehensive Quality Inspection

Rigorous testing covers raw materials (e.g., polyurethane purity), in-process spot checks during foaming (density, pore size), and full inspection of finished products (dimensional tolerance, appearance, performance), accompanied by a formal factory quality inspection report.

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Logistics & Delivery Assurance

A robust delivery network utilizing both our own dedicated fleet and trusted third-party logistics providers.

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Technical Support

For orders involving specialized installation or processing requirements, we dispatch technical personnel to provide on-site guidance for operations such as cutting, laminating, and assembly.

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After-sales Service: Rapid Response and Ongoing Support

 

Our after-sales service focuses on issue resolution, quality assurance, and continuous improvement to enhance customer loyalty and satisfaction.

Warranty & Issue Resolution

We offer a standard warranty period of 1–3 years. We guarantee a response to inquiries within 24 hours and the provision of a comprehensive solution within 72 hours.

Returns, Exchanges, and Claims

In the event of damage or missing items discovered upon receipt, we will arrange for a replacement or refund upon presentation of supporting documentation from the logistics provider. Returns or exchanges unrelated to product quality issues shall be handled in accordance with the terms stipulated in the contract, with our assistance provided to help minimize any potential losses.